Managed Security Pricing, Without the Quote Maze
Three managed security service tiers across cameras, access control, alarms, visitor management, and unified monitoring — with published pricing structure, scope, and SLAs. Built for facility directors, security managers, and IT leaders across all six Southern California counties who want to compare tiers before talking to sales.
How WCC Managed Security Pricing Actually Works
Most managed security pricing in Southern California is opaque on purpose — vendors want you on a sales call before you see numbers. WCC publishes pricing structure up front because every managed security account follows the same three inputs: device count (cameras, doors, panels), site count, and service tier (Standard, Advanced, Premium). Tier picks the scope and SLA; counts pick the line-item math. Final pricing is committed in writing after a free site audit. Industry context for managed security pricing is documented by ASIS International.
- Camera monitoring priced per camera per month
- Access control priced per door per month
- Alarm monitoring priced per panel per month
- Visitor management priced per location per month
- Unified monitoring priced as service layer
- Tier determines scope and SLA across all services
Pick the Tier That Fits Your Security Operations Maturity
Same three-tier structure applies across every managed security service WCC offers. Pick a tier per service — many accounts run Advanced on cameras and access but only Standard on alarms, or any other mix. WCC scopes each service independently based on what your operation actually needs.
- Business-hours monitoring (8am-6pm PT)
- Core event monitoring and notifications
- Monthly performance & incident reports
- Email-based escalation
- Quarterly health check
- Platform admin (Verkada, Avigilon, Brivo, Rhombus)
- 5-business-day SLA on routine requests
- 24/7 monitoring across all services
- Cross-system event correlation
- Multi-channel notifications (Slack, Teams, SMS, email)
- Weekly incident reports
- SLA-backed response times
- Quarterly tuning & correlation review
- 2-business-day SLA on routine requests
- Dedicated platform engineer
- Everything in Advanced
- Custom correlation rules per site
- Daily reporting access
- Compliance-grade record retention
- 1-minute critical event notification SLA
- Monthly business reviews
- Same-day routine request response
- Dedicated account manager
- Quarterly on-site walkthrough
The Full Tier Comparison Across Every Managed Security Service
Every dimension that matters when comparing managed security plans in Southern California. Use this to scope which tier fits each service in your stack.
| Capability | Standard | Advanced | Premium |
|---|---|---|---|
| Operating Hours | Business hours | 24/7 | 24/7 |
| Critical Event Notification SLA | 30 min | 5 min | 1 min |
| Routine Request SLA | 5 business days | 2 business days | Same day |
| Cross-System Event Correlation | — | ✓ | ✓ |
| Multi-Channel Notifications | Email only | Slack, Teams, SMS, email | All + custom |
| Reporting Cadence | Monthly | Weekly | Daily access |
| Compliance-Grade Record Retention | — | Standard | Enterprise |
| Tuning & Review Cadence | Quarterly health check | Quarterly review | Monthly business review |
| Custom Correlation Rules | — | — | ✓ |
| Dedicated Account Manager | — | — | ✓ |
| On-Site Walkthrough Cadence | Annual | Semi-annual | Quarterly |
| Best Fit Site Count | 1-2 sites | 3-15 sites | 15+ sites |
Five Managed Security Services — Each Available in All Three Tiers
WCC offers five distinct managed security services across Southern California. Each follows the same Standard / Advanced / Premium tier structure. Click into any service for full scope, capabilities, and FAQ.
24/7 Live Video Monitoring
Active human operators watching live camera feeds with real-time intervention. Talk-down, dispatch coordination, and event escalation across Verkada, Avigilon, Axis, Hanwha, and Rhombus cameras.
View service details →Video Verification Monitoring
Alarm-triggered video verification — operator reviews the clip when an alarm fires, confirms whether intrusion is real, and dispatches police only on verified events. Dramatic reduction in false dispatches.
View service details →AI Video Alarm Verification
AI-first video alarm verification with human-in-the-loop for confirmed events. Lower per-camera cost than full live monitoring; faster verification than human-only workflows.
View service details →24/7 Alarm Monitoring
Central station alarm monitoring — intrusion, panic, hold-up, environmental. Police dispatch coordination, UL-listed central station, redundant signal paths via cellular and IP.
View service details →Hosted Access Control
Cloud-hosted access control administration — user provisioning, schedule management, door tuning, mobile credential issuance across Verkada, Brivo, Avigilon Alta, and Rhombus.
View service details →Managed Visitor Management
Cloud visitor sign-in administration on Envoy, Verkada Guest, Brivo Visitor, or Rhombus Visitor. Host directory, NDA workflows, watchlist screening, temporary credential auto-issuance.
View service details →Cellular Verified Monitoring
Cellular-primary alarm signal path with no landline dependency. UL-listed redundant cellular communication for organizations needing survivable alarm signaling.
View service details →Two-Way Voice Verification
Two-way audio verification at the panel — operator can listen to the protected space and speak through the panel during alarm events. Strongest pre-dispatch verification.
View service details →Unified Security Monitoring
Cross-system correlation layer on top of cameras, access, and alarms. One team, one dashboard, one incident report across all three streams. Eliminates vendor finger-pointing.
View service details →What's Not Included in Managed Security Pricing
Managed security pricing covers ongoing monitoring, administration, and response. Hardware, install, and physical response are separate line items. Here's what managed security pricing does not include.
Scope Exclusions
To keep pricing honest, here's what's not in the monthly fee:
- Camera, panel, controller, or reader hardware purchase or replacement
- Structured cabling, conduit, or pathways for new installations
- Mounting labor and rough-in for new cameras, doors, or panels
- Physical guard services or on-site armed response
- IT cybersecurity monitoring (different operational domain)
- Compliance audit certification (the reports support audits, but we don't certify)
- Customer-side network or internet connectivity affecting cloud platforms
Published Response Times Across All Tiers
Managed security is only useful if response is fast and predictable. Typical SLAs across Standard, Advanced, and Premium tiers are below. Final SLAs are committed in writing in the service agreement.
Critical Event Notification
From event trigger to customer notification. 30 min Standard, 5 min Advanced, 1 min Premium.
Routine Request SLA
Add user, change schedule, modify policy. Same-day Premium, 2 days Advanced, 5 days Standard.
Initial Tuning Period
First 30 days of every account include intensive tuning of correlation rules, false-event thresholds, and notification routing.
Managed Security Pricing — Frequently Asked Questions
The questions facility directors, security managers, and IT leaders ask before signing a managed security plan in Southern California.
How is managed security pricing calculated?
What's the difference between Standard, Advanced, and Premium?
Are these published prices or estimates?
Can I mix services across different tiers?
What's the typical contract length?
Is there a setup or onboarding fee?
What's NOT included in managed security pricing?
Does WCC serve our area in Southern California?
Request a Custom Managed Security Quote
Tell us about your sites, camera count, door count, alarm panel count, and which tier you're considering. We'll scope the right services and tiers and commit pricing in writing within 5 business days — or sooner if you're on a tight timeline. Most accounts are operational within 2-6 weeks of initial assessment.
Call 909-364-9906 or request a custom quote.
