Managed IT services
Managed IT services for California businesses
Helpdesk, 24/7 monitoring, cybersecurity, cloud and compliance from a California integrator that also installs the cabling, Wi-Fi, cameras and access control your network runs on. One team, one contract, engineers who come onsite.
The short answer
WCC runs your IT for a fixed monthly fee: helpdesk, monitoring, patching, security, backup and planning, with engineers onsite when remote support isn't enough. Managed IT plans typically run $100 to $300 per user per month, depending on how much security and compliance support you need.
Services
What managed IT from WCC covers
Every engagement covers three jobs: keep the business running, protect it, and help it move faster.
Manage
Monitoring and support that catch problems before users notice.
Protect
Layered security and recovery, built for regulated industries.
Accelerate
Cloud and AI projects that turn IT spend into an advantage.
Plans
Three managed IT plans
Each plan includes everything in the one before it. We confirm the fit and price after a short discovery call.
| Included | Essential | Professional | Enterprise |
|---|---|---|---|
| Best fit | Up to ~50 users | ~50–300 users | Regulated, multi-site |
| Helpdesk and onsite response | ● | ● | ● |
| 24/7 monitoring and patching | ● | ● | ● |
| Endpoint protection (EDR) and email security | ● | ● | ● |
| Cloud backup and monthly reporting | ● | ● | ● |
| 24/7 emergency support | – | ● | ● |
| Dedicated account team | – | ● | ● |
| MFA management and dark web monitoring | – | ● | ● |
| Vulnerability scanning | – | ● | ● |
| vCIO advisory and quarterly reviews | – | ● | ● |
| HIPAA and CJIS readiness | – | ● | ● |
| Tested disaster recovery | – | ● | ● |
| 24/7 SOC monitoring (MDR) | – | – | ● |
| Annual penetration test | – | – | ● |
| vCISO advisory | – | – | ● |
| CMMC, NIST 800-171, ITAR, SOC 2 and PCI DSS support | – | – | ● |
| Annual disaster recovery exercise | – | – | ● |
Need something in between? We also build custom plans, including co-managed support for internal IT teams, security-only coverage and multi-site programs.
Cost
What managed IT costs
$100–$300
per user per month
Helpdesk and monitoring alone sit near the low end; full security and compliance support sit toward the top. In the Los Angeles area, small and mid-size businesses commonly land between $150 and $300 once security is included.
Estimate yours with the pricing calculator or read the pricing guide.
- Security depth
- 24/7 SOC monitoring, vulnerability scanning and penetration testing add tools and analyst time.
- Compliance
- HIPAA, CMMC and SOC 2 add documentation, logging and audit preparation.
- Hours of coverage
- Around-the-clock support costs more than business-hours support.
- Sites and servers
- More locations and on-site servers mean more to monitor and visit.
- Internal IT staff
- Co-managed plans cost less because your team keeps part of the work.
Support models
Managed, co-managed or break-fix?
Fully managed
WCC acts as your IT department for a fixed monthly fee, from helpdesk to strategy.
Fits businesses without internal IT staff
Co-managed
WCC works alongside your IT team, adding after-hours coverage, security and specialty skills.
Fits organizations with one to a few IT staff
Break-fix
You pay by the hour when something breaks, with no monitoring or prevention in between.
Fits very small offices with simple needs
Why WCC
Why choose WCC as your managed service provider
Most IT providers stop at the network. WCC also builds what sits underneath it, so one team answers for everything from the cable in the wall to the firewall policy.
One team for the whole stack. We install the cabling, Wi-Fi, cameras and access control your network runs on. When something breaks, there's no finger-pointing between vendors.
In California since 2003. More than two decades of building and supporting networks for businesses, schools and public agencies, including work at LAX and across LAUSD.
A licensed contractor. CSLB #819788 with C-7 low voltage, C-10 electrical and C-28 lock and security classifications, which many building owners and public clients require.
Engineers who show up. Offices in Chino, Torrance and Solana Beach, with engineers who drive to your site when remote support isn't enough.
Switching to WCC takes 30 to 60 days
- Days 1–7DiscoveryUsers, sites, systems and pain points.
- Days 8–14InventoryEvery device, license and account documented.
- Days 15–30ToolingMonitoring, backup and endpoint protection rolled out.
- Days 31–45HardeningGaps from the security baseline fixed.
- Day 60Steady stateFully proactive support.
By region
Managed IT services by region
Industries
Managed IT built for your industry
Programs shaped around the software, regulations and daily rhythm of each industry.
Compliance frameworks we support
We handle the technical controls and prepare the documentation auditors ask for.
FAQ
Managed IT services questions
What are managed IT services?
Managed IT services means handing the day-to-day running of your technology to a provider for a fixed monthly fee: helpdesk, monitoring, patching, security, backups and planning. Instead of paying by the hour when something breaks, you pay per user or per device for a team that prevents problems and fixes them quickly.
How much do managed IT services cost in California?
Most managed IT plans run $100 to $300 per user per month. Basic helpdesk and monitoring sits near the low end; plans with full security and compliance support sit toward the top. Small and mid-size businesses in the Los Angeles area commonly land between $150 and $300 once security is included. User count, sites, servers, after-hours coverage and compliance requirements set the final price.
What is the difference between managed and co-managed IT?
With fully managed IT, the provider acts as your IT department. With co-managed IT, the provider works alongside your internal IT staff, adding after-hours monitoring, security, specialty skills or project capacity. Co-managed usually costs less per user because your team keeps part of the work.
What should a managed IT plan include?
At minimum: helpdesk, 24/7 monitoring, patching, endpoint protection, email security, backup and a named contact. Stronger plans add multi-factor authentication management, vulnerability scanning, tested disaster recovery, regular business reviews and compliance support.
Can a managed IT provider help with HIPAA, CMMC or other compliance?
Yes. WCC handles the technical controls, such as encryption, access management, logging, monitoring, vulnerability scanning and MFA, and prepares the documentation auditors ask for. For frameworks that require a formal assessment, such as CMMC Level 2, WCC works alongside the accredited assessor as your IT partner.
How long does it take to switch managed IT providers?
Most onboarding takes 30 to 60 days. The first two weeks cover discovery and inventory, the next two cover deploying monitoring, backup and security tools, and by about day 60 support is fully proactive. WCC coordinates directly with the outgoing provider to avoid disruption.
Where does WCC provide managed IT services?
Across California, from offices in Chino, Torrance and Solana Beach. Engineers come onsite throughout Los Angeles, Orange, San Diego and Ventura counties and the Inland Empire, and larger organizations elsewhere in the state are supported remotely with scheduled onsite visits.
What size businesses does WCC support?
From about 20-person offices to multi-site organizations with thousands of devices. The Essential plan fits businesses up to about 50 users, Professional fits roughly 50 to 300, and Enterprise fits regulated and multi-site organizations.
Get a recommendation
Get a managed IT plan for your business
A free 30-minute call with an engineer: we review your environment, find the gaps costing you most, and recommend a plan and price.