Managed IT for manufacturing
Managed IT for manufacturers
Helpdesk, security, plant networks and CMMC support for Southern California manufacturers, from one team that also installs your cabling, Wi-Fi and cameras.
The short answer
WCC provides managed IT for manufacturers: helpdesk, monitoring, security and backup, plus plant networks that keep production systems separated from office IT. For defense suppliers, we help prepare for CMMC and NIST SP 800-171. We also install the cabling, warehouse Wi-Fi and cameras on the plant floor.
Requirements
Security requirements manufacturers face
| Requirement | Who it applies to | What IT has to do |
|---|---|---|
| CMMC | Defense contractors and their suppliers | Meet the required level, now appearing in DoD contracts, with self- or third-party assessment |
| NIST SP 800-171 | Companies handling controlled unclassified information | Implement the security controls and keep a system security plan |
| ITAR and export controls | Companies with defense or export-controlled data | Restrict access to authorized U.S. persons and control where data is stored |
| Customer and insurer requirements | Suppliers to large manufacturers | Document MFA, endpoint protection, backup and network segmentation |
Sources: DoD CMMC, NIST SP 800-171.
Services
What managed IT for manufacturing covers
Helpdesk and monitoring
Support for office and plant staff, including multi-shift operations.
OT network segmentation
Separate production machines and controls from office IT so ransomware can't stop the line.
CMMC readiness
Gap assessments, a system security plan and the controls your required level calls for.
Backup and recovery
Tested backup for ERP, engineering files and production data.
Plant Wi-Fi and cabling
Rugged Wi-Fi for scanners and tablets, plus cabling and fiber across buildings. Wireless
Cameras and access control
Docks, yards, tool cribs and restricted areas. Security cameras
Who we serve
Manufacturers we support
Defense and aerospace suppliers
CMMC, NIST 800-171 and ITAR-controlled data.
Advanced tier common
General manufacturers
Plant networks, ERP and multi-shift support.
Standard tier common
Food, beverage and distribution
Cold storage monitoring, warehouse Wi-Fi and cameras.
IT plus infrastructure
FAQ
Managed IT for manufacturing questions
What does managed IT for a manufacturer include?
Helpdesk for office and plant staff, monitoring and patching, endpoint security, MFA, backup and network management, plus segmentation that keeps production systems separate from office IT.
Do you help with CMMC?
Yes. CMMC requirements are now appearing in Department of Defense contracts. We run gap assessments against NIST SP 800-171, write your system security plan, put the required controls in place and help you prepare for a self-assessment or third-party assessment. We are not a certified assessor, so certification itself comes from an authorized C3PAO when your level requires one.
Why segment the plant network?
Production machines often run older software that can't be patched quickly. Keeping them on a separate network limits what an attacker or a malware infection on an office PC can reach.
Do you support our ERP?
We support the infrastructure around it, such as servers, workstations, networks, security and backup, for systems like Epicor, SAP Business One, Microsoft Dynamics and JobBOSS. Application support stays with the vendor.
How much does managed IT cost for a manufacturer?
Most manufacturers pay $150 to $225 per user per month, and defense suppliers that need CMMC controls usually pay $225 to $300. Plant networks and cabling are quoted separately. See managed IT cost per user.
Can you support multiple plants or shifts?
Yes. We manage networks and security across multiple sites under one agreement and support staff working different shifts.
Related
Related guides and services
Get a recommendation
Get a managed IT quote for your plant
Tell us about your plants, staff and systems. We'll review your network and CMMC needs and send a fixed monthly price.