Cloud Access Control, Fully Managed
Hosted access control as a service (ACaaS) on Brivo, Verkada, Avigilon Alta, and Rhombus. No on-premise server, no patching, no licensing renewals — just access control that works, with WCC handling cardholders, schedules, and troubleshooting in the background.
What Is Hosted Access Control as a Service?
Hosted access control (ACaaS — Access Control as a Service) replaces on-premise access control servers with cloud-based platforms. The vendor hosts the database, software, and management interface; WCC manages the system day-to-day on your behalf. No server room, no Windows patching, no SQL backups, no software renewals. You add cardholders through a browser, the system handles uptime, and we handle the rest. Identity and access management best practices are documented by the National Institute of Standards and Technology (NIST).
- No on-premise server or SQL database
- Vendor handles software updates and uptime
- WCC handles cardholder and schedule administration
- Mobile credentials standard across all platforms
- Migration path from Kantech, ProWatch, RS2, S2 NetBox
- Lower total cost of ownership for most commercial sites
Four Cloud Access Control Platforms WCC Supports
Platform choice depends on existing infrastructure, integration needs, and whether you're unifying access with video on a single dashboard. WCC walks through tradeoffs during the audit and recommends based on your stack — not vendor margin.
Brivo
The most mature pure-cloud access control platform. Best for organizations focused on access control as a standalone discipline with mature API integrations.
Brivo platform details →Verkada
Cloud-managed access control on the same dashboard as Verkada cameras. Best for organizations that want one platform for doors and cameras with a single pane of glass.
Verkada platform details →Avigilon Alta
Cloud access control unified with Avigilon's enterprise video portfolio. Best for facilities already invested in Avigilon Unity video and looking to add cloud access.
Avigilon platform details →Rhombus
Cloud-first platform combining access control with video on a unified system. Best for mid-market organizations valuing simplicity and modern UX.
Rhombus platform details →What WCC Manages on Hosted Access Control
Hosted access control is more than a software subscription — the value comes from someone running it day-to-day. Here's what WCC handles in the background so your facilities team can focus on actual building operations.
Cardholder Administration
WCC adds, removes, and modifies cardholders on your behalf. Email or ticket us; we handle it. Optional: HR system integration for automatic provisioning and termination.
- Add/remove/modify cardholders
- Access group assignment
- HR system integration (optional)
Schedule & Holiday Management
Door and group schedules tuned to how you actually operate. Holiday calendars, special-event overrides, and seasonal adjustments handled by WCC, not your office manager.
- Per-door scheduling
- Holiday calendars
- Special-event overrides
Mobile Credential Provisioning
Issue, revoke, and reissue smartphone-based mobile credentials. Lower card costs, instant offboarding, and integration with HR systems for automatic provisioning.
- Mobile credential issuance
- Instant revocation
- HR system integration
Event Monitoring
WCC monitors system events for issues you need to know about — reader offline, door held open, forced entry, controller unreachable. Triage and dispatch happen without you opening a ticket.
- Reader and controller health
- Forced-entry alerts
- Door-held-open notifications
Monthly Audit Reports
Monthly cardholder audit reports for HR and compliance. Identify dormant credentials, terminated-employee codes still active, and groups with growing membership.
- Dormant credential reports
- Termination audit
- Access group analysis
Remote Support
Unlimited remote support during business hours. Door behaving oddly, cardholder locked out, access group not working — we troubleshoot remotely without rolling a truck.
- Business-hours remote support
- Lockout resolution
- Configuration troubleshooting
Three Tiers Built for Different Door Counts
Hosted access control pricing scales with door count, reader count, cardholder count, and platform license tier. Most deployments fit one of three plans — final pricing is set after a site audit.
- Platform license & cloud hosting
- Cardholder administration (monthly batch)
- Schedule and holiday management
- Mobile credential provisioning
- Business-hours remote support
- Monthly cardholder audit report
- Platform license & cloud hosting
- Cardholder administration (within 1 business day)
- Schedule and holiday management
- Mobile credential provisioning
- HR system integration
- Event monitoring & triage
- Extended-hours remote support
- Monthly audit + quarterly review
- Platform license & cloud hosting
- Same-day cardholder administration
- Multi-site schedule orchestration
- Mobile credential provisioning
- Full HR/SSO integration
- 24/7 event monitoring
- 24/7 remote support
- Monthly audit + monthly review
- Dedicated account manager
What's Not Included in Hosted Access Control
Hosted access control covers the cloud platform and standard administration. It is not a substitute for physical hardware maintenance or penetration testing. Here's what hosted access control does not include.
Scope Limitations
Hosted access control is a software and administration service. Hardware repair and physical security testing are separate engagements. Specifically:
- Reader and controller hardware repair (separate maintenance contracts)
- Wired door hardware replacement — electric strikes, mag locks, exit devices
- Door frame, hinge, or mechanical lock work
- Penetration testing or red-team security assessment
- Credentials issued outside the platform — legacy cards, master keys, mechanical locks
- Cellular failover circuits (recommended but billed separately)
Published Administration & Support Times
Hosted access control is only useful if administration requests happen fast and remote support is responsive. Typical SLAs across Standard, Advanced, and Premium tiers are below. Final SLAs are committed in writing in the service agreement.
Standard Admin Response
Routine cardholder add/remove/modify requests acknowledged and scheduled within four business hours.
Urgent Lockout Response
Urgent lockout or termination requests handled within one business hour during support coverage.
Platform Uptime
Vendor-published platform uptime SLA. WCC monitors and escalates any outage on your behalf.
How WCC Hosted Access Control Service Starts
New deployments typically take 2-6 weeks from audit to operational. Migrations from legacy on-premise systems run 4-12 weeks depending on door count and credential format.
Site & Platform Audit
Inventory doors, readers, controllers, and existing credentials. Recommend platform based on integration needs and operational fit.
Hardware Plan
Confirm reader compatibility, controller replacement scope, and credential migration approach. Quote any hardware changes separately.
Configuration & Migration
Configure platform, import cardholders, define schedules and access groups. Parallel-run with legacy system if migrating.
Cutover & Operate
Cutover to hosted platform. First 30 days include intensive tuning of schedules, groups, and alert thresholds.
Where Hosted Access Control in Southern California Pays Off
Hosted access control delivers the strongest ROI where on-premise servers are operational overhead, multi-site portfolios need centralized control, or compliance audits require clean credential records. These are the SoCal verticals where WCC sees the strongest outcomes.
Professional Services
Law firms, accounting firms, and consulting offices — eliminate the on-premise access control server and audit liability that comes with it.
Medical & Dental
Multi-location practices with HIPAA-grade audit requirements. Per-cardholder logs and clean termination records satisfy compliance.
Multi-Site Retail
Portfolio-wide access control on one dashboard. Add or remove store managers across all locations from one screen.
Warehouse & Distribution
Driver, vendor, and contractor access on temporary mobile credentials. Auto-expire after route completion or visit window.
Property Management
Multi-tenant building access, vendor temporary credentials, and tenant move-in/move-out workflows.
Tech & Biotech
Server room, lab, and clean-room compartmentalized access with mobile credentials and HR-integrated provisioning.
Hosted Access Control — Frequently Asked Questions
The questions facilities and IT leaders ask before signing a hosted access control service plan in Southern California.
What is hosted access control as a service?
Which platform does WCC recommend?
Can you migrate us off Kantech, ProWatch, or RS2?
What's included in the monthly service?
How does this compare to on-premise systems?
What about mobile credentials and smartphone unlock?
What's NOT included in hosted access control?
Does WCC serve our area in Southern California?
Request a Hosted Access Control Service Plan
Tell us about your sites, current access control system, door count, and migration timeline. We'll recommend the right platform — Brivo, Verkada, Avigilon Alta, or Rhombus — and quote the deployment, migration, and monthly service. Most new sites are operational within 2-6 weeks of initial assessment.
Call 909-364-9906 or request a service plan.
