Managed IT for law firms
Managed IT for law firms
Helpdesk, security and secure remote access that help Southern California law firms protect client confidentiality and meet their ethical duties.
The short answer
WCC provides managed IT for law firms: helpdesk, monitoring, security and secure remote access built around attorneys' duty to protect client confidentiality. We set up MFA, encryption, backup and monitoring, document your controls for client questionnaires and cyber insurance, and support the systems your firm already runs.
Ethical duties
What client confidentiality asks of your IT
| Duty | Source | What it means for IT |
|---|---|---|
| Confidentiality | Cal. Bus. & Prof. Code 6068(e), Cal. Rule 1.6 | MFA, encryption, access controls and secure file sharing |
| Technology competence | ABA Model Rule 1.1, comment 8 | Understand the risks of the tools the firm uses |
| Secure communications | ABA Formal Opinion 477R | Encrypted email and secure portals for sensitive matters |
| Breach response | ABA Formal Opinion 483 | Monitoring, an incident response plan and client notification when required |
| Supervising vendors | Cal. Rule 5.3 | Review how outside providers, including IT, protect client data |
Sources: State Bar of California Rules of Professional Conduct, ABA Model Rules. This is general information, not legal advice.
Services
What managed IT for law firms covers
Helpdesk and monitoring
Fast support for attorneys and staff, so billable time isn't lost to IT problems.
Email and identity security
MFA, phishing protection and encrypted email, where most law firm breaches start. Cybersecurity
Secure remote access
Safe access to files and systems from home, court and client sites.
Backup and recovery
Encrypted, tested backup for document systems and email, protected from ransomware.
Client and insurer documentation
Written controls you can use for security questionnaires and cyber insurance renewals.
Office infrastructure
Cabling, Wi-Fi, conference rooms and access control for your office. Audiovisual
Who we serve
Firms we support
Small and mid-size firms
Firms without in-house IT that need a full team for helpdesk and security.
Fully managed
Firms with corporate clients
Firms answering client security questionnaires and outside counsel guidelines.
Advanced tier common
Multi-office firms
Consistent security and networks across offices, with an IT lead you keep in-house.
FAQ
Managed IT for law firms questions
What does managed IT for a law firm include?
Helpdesk for attorneys and staff, monitoring and patching, endpoint security, encrypted email, backup, secure remote access and network management. Higher tiers add 24/7 security monitoring, vCISO time and documentation for client security questionnaires and cyber insurance.
What security do ethics rules require of law firms?
Attorneys must make reasonable efforts to prevent unauthorized access to client information. In California that duty comes from Business and Professions Code section 6068(e) and Rule of Professional Conduct 1.6, and the ABA's Model Rules and formal opinions on securing client communications point the same way. In practice that means MFA, encryption, secure remote access, backup and staff training.
Do you support our practice management and document systems?
We support the infrastructure around them, such as the network, workstations, identity, security and backup, for systems like Clio, NetDocuments, iManage, Worldox and Microsoft 365. Application setup and support stays with the software vendor.
Can you help with client security questionnaires?
Yes. Corporate and institutional clients increasingly send security questionnaires before engaging outside counsel. We document your controls so you can answer them accurately, and keep that documentation current.
How much does managed IT cost for a law firm?
Most firms pay $150 to $225 per user per month for the Standard tier, which covers the security tools most cyber insurers and corporate clients expect. A 20-person firm usually pays about $3,000 to $4,500 a month. See managed IT cost per user.
What happens if a firm has a breach?
We contain the incident, restore systems from backup and help preserve the evidence your counsel and insurer need. ABA Formal Opinion 483 also says lawyers may need to notify affected clients, so a written incident response plan matters before anything happens.
Related
Related guides and services
Get a recommendation
Get a managed IT quote for your firm
Tell us about your firm, offices and systems. We'll review your security against your confidentiality duties and send a fixed monthly price.