Managed IT Pricing, Without the Quote Maze
Three managed IT service tiers across managed WiFi, Network as a Service, managed network monitoring, and Cisco Meraki / Aruba / Fortinet / Palo Alto platforms — with published pricing structure, scope, and SLAs. Built for IT directors, network managers, and CIOs across all six Southern California counties who want to compare tiers before talking to sales.
How WCC Managed IT Pricing Actually Works
Managed IT pricing in Southern California should follow predictable math, not opaque quotes. WCC publishes pricing structure up front because every managed IT account follows the same three inputs: device count (access points, switches, firewalls), site count, and service tier (Standard, Advanced, Premium). Network as a Service adds a fourth variable — path (Hardware-as-a-Service, consumption-priced, or Meter NaaS). Tier picks the scope and SLA; counts and path pick the line-item math. WCC's managed wireless platform is built on Cisco Meraki, with full support for Aruba, Fortinet, Palo Alto, and Meter.
- Managed WiFi priced per AP per month
- Managed network monitoring priced per device per month
- NaaS Path 1 (HaaS) all-in monthly fee covers hardware + management
- NaaS Path 2 (consumption) priced as managed-services fee scaling with usage
- NaaS Path 3 (Meter) follows Meter platform pricing + WCC operational wrap
- Tier determines scope and SLA across all services
Pick the Tier That Fits Your IT Operations Maturity
Same three-tier structure applies across every managed IT service WCC offers. Pick a tier per service — many accounts run Advanced on managed WiFi but only Standard on managed network monitoring, or any other mix. WCC scopes each service independently based on what your operation actually needs.
- Business-hours support (8am-6pm PT)
- 24/7 device health monitoring & alerts
- Firmware updates during scheduled windows
- Monthly performance reports
- Quarterly RF / capacity review
- Email-based escalation
- 5-business-day SLA on routine requests
- 24/7 incident response
- Multi-site dashboard unification
- Monthly RF / network optimization
- SSID, policy & VLAN management
- Weekly performance reports
- SLA-backed response times
- 2-business-day SLA on routine requests
- Dedicated platform engineer
- Everything in Advanced
- 1-hour critical response SLA
- Quarterly Ekahau RF re-surveys
- HIPAA / CJIS / PCI compliance support
- Wi-Fi 6E / 7 upgrade planning
- Daily reporting access
- Same-day routine request response
- Dedicated account manager
- Quarterly business review
The Full Tier Comparison Across Every Managed IT Service
Every dimension that matters when comparing managed IT plans in Southern California. Use this to scope which tier fits each service in your stack.
| Capability | Standard | Advanced | Premium |
|---|---|---|---|
| Operating Hours | Business hours | 24/7 | 24/7 |
| Critical Response SLA | Next business day | 4 hours | 1 hour |
| Routine Request SLA | 5 business days | 2 business days | Same day |
| Multi-Site Dashboard Unification | — | ✓ | ✓ |
| RF Optimization Cadence | Quarterly | Monthly | Continuous + Ekahau quarterly |
| Reporting Cadence | Monthly | Weekly | Daily access |
| SSID, Policy & VLAN Management | — | ✓ | ✓ |
| HIPAA / CJIS / PCI Compliance Support | — | — | ✓ |
| Wi-Fi 6E / 7 Upgrade Planning | — | On request | Included |
| Dedicated Account Manager | — | — | ✓ |
| Business Review Cadence | Annual | Semi-annual | Quarterly |
| Best Fit Site Count | 1-2 sites | 3-15 sites | 15+ sites |
Managed IT Services — Each Available in All Three Tiers
WCC offers managed IT and network services across Cisco Meraki, Aruba, Fortinet, Palo Alto, and Meter platforms. Each service follows the same Standard / Advanced / Premium tier structure. Click into any service for full scope, capabilities, and FAQ.
Managed WiFi Services
24/7 access point monitoring on Cisco Meraki with RF performance management, firmware lifecycle, SSID/policy management, and client connectivity troubleshooting across all six SoCal counties.
View service details →Network as a Service
Subscription networking with three paths: Hardware-as-a-Service (WCC-owned), consumption-priced managed network (customer-owned), or white-labeled Meter NaaS (single-vendor full-stack).
View service details →Managed Network Monitoring
24/7 monitoring across switches, firewalls, SD-WAN appliances on Cisco Meraki, Aruba, Fortinet, Juniper Mist, and Palo Alto. Firmware lifecycle, configuration management, and CVE response.
View service details →Managed Cisco Meraki
Vendor-specific managed service for Cisco Meraki environments — dashboard configuration, license management, firmware lifecycle, and Meraki-specific troubleshooting expertise.
View service details →Managed SASE
Cloud-delivered Secure Access Service Edge — ZTNA, SWG, CASB, FWaaS as managed service. Operates alongside or layered with NaaS-delivered networks.
View service details →Managed Help Desk & End User Support
Multi-channel intake, Microsoft 365 support, hybrid workforce coverage, and SLA-backed end user response. White-glove option available for executive support.
View service details →NaaS Pricing Depends on Path, Not Just Tier
Network as a Service has three financial structures, each at a different price point. Path selection should be based on organizational fit — financial preference, vendor strategy, existing equipment age — not monthly fee alone.
Hardware-as-a-Service
- WCC-owned switches, APs, firewalls
- Lifecycle refresh included
- Cisco Meraki, Aruba, or Fortinet
- 36-60 month contract typical
- Predefined exit terms
Consumption-Priced Managed Network
- Customer-owned hardware
- Consumption-based scaling
- Multi-vendor environments supported
- Month-to-month available
- Lowest lock-in among the three paths
White-Labeled Meter NaaS
- Meter-delivered platform
- WCC operational wrap layer
- Hardware refresh included
- Continuous platform updates
- Subscription billing
What's Not Included in Managed IT Pricing
Managed IT pricing covers ongoing monitoring, administration, firmware lifecycle, and SLA-backed response. Hardware, cabling, and ISP costs are separate. Here's what managed IT pricing does not include.
Scope Exclusions
To keep pricing honest, here's what's not in the monthly fee (except where noted for NaaS Path 1):
- Switch, AP, firewall, or SD-WAN hardware purchase or replacement (included in NaaS Path 1)
- Structured cabling, conduit, or pathways for new installations
- Electrical work, power distribution, or PoE switch upgrades
- ISP, internet circuits, or carrier costs
- Third-party software licensing beyond network platform licenses
- End-user device support beyond network infrastructure
- Custom application or SaaS troubleshooting
Published Response Times Across All Tiers
Managed IT is only useful if response is fast and predictable. Typical SLAs across Standard, Advanced, and Premium tiers are below. Final SLAs are committed in writing in the service agreement.
Critical Response Time
1-hour Premium, 4-hour Advanced, next-business-day Standard. From outage detection to active remediation.
Network Device Uptime
Target uptime per network device for sites with redundant power and stable WAN connectivity.
On-Site Hardware Dispatch
Hardware failures requiring physical replacement — on-site dispatch within one business day. NaaS Path 1 includes replacement hardware.
Managed IT Pricing — Frequently Asked Questions
The questions IT directors, network managers, and CIOs ask before signing a managed IT plan in Southern California.
How is managed IT pricing calculated?
How much does managed WiFi cost per access point?
What's the difference between managed network monitoring and Network as a Service?
Which Network as a Service path costs the least?
Can I mix managed services tiers across products?
What's the typical contract length?
Is there a setup or onboarding fee?
What's NOT included in managed IT pricing?
Does WCC serve our area in Southern California?
Request a Custom Managed IT Quote
Tell us about your sites, AP count, device count, and which tier or NaaS path you're considering. We'll scope the right services and tiers and commit pricing in writing within 5 business days — or sooner if you're on a tight timeline. Most accounts are operational within 2-6 weeks of initial assessment.
Call 909-364-9906 or request a custom quote.
